Return & Exchange Policy

Eligible Reasons for Exchange

You can contact us for an exchange in the following situations:

• Incorrect Item

  You receive an item different from the one you ordered.

• Size Issues

  The purchased size does not fit your child.

• Fabric Quality Issues

  You receive an item with a fabric defect or a quality issue.

Free Exchange Policy

• Once your exchange request is reviewed and approved, the exchange is processed free of cost.
• No exchange fee is charged for an approved claim.
• If a wrong item or a fabric defect is confirmed, TheTinyTrend will arrange the exchange without charging you.
• For size-related exchanges, please contact us on WhatsApp first and wait for our confirmation before proceeding.

Exchange Conditions

1. 1

   7-Day Time Limit

   Exchange requests must be submitted within 7 days of receiving your order. Requests submitted after this period will not be accepted.

2. 2

   Unwashed Items Only

   Items must be unwashed and in their original condition.

3. 3

   No Worn Items

   Clothing that has been worn cannot be exchanged.

4. 4

   No Customer-Caused Stains

   Items with stains, marks or damage caused by the customer are not eligible for exchange.

5. 5

   Original Condition

   Items must be unused and returned with their original tags and packaging, where applicable.

6. 6

   Prior Approval Required

   Please contact us on WhatsApp and receive approval before sending any item back.

How to Request an Exchange

1. Step 1

   Contact Us

   Contact our support team on WhatsApp within 7 days of receiving your order.

2. Step 2

   Share Your Concern

   Send your order number, explain the issue, and share clear photos or videos of the item if needed.

3. Step 3

   Wait for Confirmation

   Our team will review your request and confirm whether the exchange is approved. Once approved, we will guide you through the exchange process.